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1.
How far in advance
should I make my reservations?
2.
What
time do you deliver and pickup the Bounce House?
3.
What
is Leap a Lot policy on inclement weather?
4.
Do I
need to provide anything or do anything special?
5.
What
happens the day of my reservation? How does the
process work?
6.
When is payment due?
7.
Where
can I have the Bounce House setup?
8.
Is a deposit required?
9.
How
much space is required for setup and proper use?
10.How
safe are Leap a Lot Bounce Houses?
11.
Is
there a delivery charge?
12.
Can
Leap a Lot set up a bounce house indoors?
13.
Do
you charge tax?
14.
What
happens if I need to cancel or reschedule my
15.
Is there a cleaning charge?
1.
How far in advance should I make my
reservations?
The earlier you make you reservation the better
your chances are at getting your first choice. We appreciate
as much advance notice as you can offer.
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2.
What time do you deliver and pickup the Bounce
House?
We deliver
between 30 minutes to 3 hours before your event. All pick
ups are done by 8pm. If you need rental past 8pm an
overnight fee may apply. If a pick up time is crucial, just
let us know.
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3.
What is the Leap a Lot policy on inclement
weather?
If the weather is not cooperating on the day of
your reservation we will be happy to work with you to
reschedule your reservation with no cost or penalty. As a
safety precaution, if it is actively raining or storming we
will not deliver or setup the unit. However, if it is not
actively storming and you wish to have the unit setup, we will
be happy to do so. Once the unit is set up we will be unable
to provide any reimbursement or refund for bad weather. We
will work with you the day of your rental if threatening
weather is present or approaching.
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4.
Do I need to provide anything or do anything
special?
Leap a Lot, LLC will provide and set up all
necessary equipment. The blower motor will need to be located
within 100 feet of a standard electrical outlet. An area that
has been cleared of any debris, pet droppings, or hazardous
material will keep the setup process quick and efficient.
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5.
What happens the day of my reservation? How
does the process work?
We deliver and set up the unit at a prearranged
time. Before and during setup we will discuss placement
options for the unit, review the rental agreement, and go over
any questions regarding safety, proper use, and any other
topic you whish to discuss. If payment has not already been
made, it will be due upon setup of the unit.
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6.
When is payment due?
Payment
in cash, check or credit card is due on the day of event or
before.
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7.
Where can I have the Bounce House setup?
A bounce house can be set up in many different
places on your property. The surface must be mostly flat and
relatively firm- grass, concrete, asphalt and smooth gravel
are all acceptable. We will anchor the unit either by driving
stakes into the ground or by using sandbags where stakes
cannot be used.
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8.
Is a deposit required?
A $25 or 10%
(whichever is greater) deposit may be required and is
non-refundable unless due to inclement weather however
we will gladly apply the credit toward a future rental. One
week advance notice required.
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9.
How much space is required for setup and
proper use?
20’x 20’ is more than enough space for our
bounce houses
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10.
How safe are Leap a Lot Bounce Houses?
All our equipment is clean
and well maintained. It will be necessary for an adult to be
in direct supervision of bouncer at all times. By following
basic rules all children will be safe and have a great time.
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11.
Is
there a delivery charge?
If the
distance is over 15 miles from out location, there is a small
delivery fee.
Please call for quote if your city is not listed.
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12.
Can Leap a Lot set up a bounce house indoors?
Yes. Indoor set up is just as quick and easy as
outdoor setup. The units are inflated by cold air and there is
no exhaust. The only consideration is that the height of the
unit be less than the height of the ceiling. A gymnasium,
auditorium or any other large building would typically offer
more than enough room.
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13.
Do you charge tax?
Yes. We are required to charge sales tax 8.25%
on all rentals.
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14.
What happens if I need to cancel or reschedule
my reservations?
Simply give us a call or send
us an email. If you need to reschedule your reservation we
will work with you to choose another day. We do request that
you provide us with as much advance notice as possible. The
sooner we know about the need to reschedule the more flexible
we can be.
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15.
Is there a cleaning charge?
No! As long as it is general
cleaning. If excessive cleaning is needed a cleaning charge
of $25-$75 will be required.
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